Using Twitter to Enhance your Social Network
Thu, 6/11/08 – 15:14 | 8 Comments

You have selected a Social Networking service, created your profile, selected a photo of yourself and invited your contacts to join your network. Now you have built a network! Congratulations!
The network you have created is …

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Articles tagged with: Customer Service

Dogs Eye View on Customer Service
Wednesday, 20 Aug, 2008 – 20:10 | One Comment
Dogs Eye View on Customer Service

I found myself at an unexpected veterinary appointment today.  We were on time, yet of course this particular vet was running behind as usual.
The tech came in to get my dog for her checkup.  I …

How do you reward great service?
Wednesday, 20 Aug, 2008 – 14:44 | No Comment
How do you reward great service?

In my early days of purchasing, I quickly became aware of the many levels of customer service, and all were not positive experiences. 
We began to view suppliers as partners, organizations we wanted to develop relationships, …