Using Twitter to Enhance your Social Network
Thu, 6/11/08 – 15:14 | 8 Comments

You have selected a Social Networking service, created your profile, selected a photo of yourself and invited your contacts to join your network. Now you have built a network! Congratulations!
The network you have created is …

Read the full story »
Corporate Training

e-Learning

e-learning

Podcasts

Podcast series, Podcast posts

Social Media

Social Media, Marketing Media

Social Networking

Home » Archive by Month

Article Archive for August 2008

Dogs Eye View on Customer Service
Wednesday, 20 Aug, 2008 – 20:10 | One Comment
Dogs Eye View on Customer Service

I found myself at an unexpected veterinary appointment today.  We were on time, yet of course this particular vet was running behind as usual.
The tech came in to get my dog for her checkup.  I …

How do you reward great service?
Wednesday, 20 Aug, 2008 – 14:44 | No Comment
How do you reward great service?

In my early days of purchasing, I quickly became aware of the many levels of customer service, and all were not positive experiences. 
We began to view suppliers as partners, organizations we wanted to develop relationships, …

What is LinkedIn?
Wednesday, 20 Aug, 2008 – 5:50 | 3 Comments
What is LinkedIn?

What is LinkedIn’s real purpose?  It is a social networking platform for making connections, right? Wrong.
Wrong? I was sure surprised to learn I had been using LinkedIn improperly. 
Hmmm, that must be the reason they “blocked” …

Corporate Training… Yesterday, Today & Tomorrow
Tuesday, 19 Aug, 2008 – 17:01 | 2 Comments
Corporate Training… Yesterday, Today & Tomorrow

Yesterday – Old School
When I first got involved in corporate training in the mid-1980’s, content development was King.  Big binders were packed with tons of text on every page (often double-sided!) with very little white …

Brands using Twitter
Friday, 15 Aug, 2008 – 8:20 | One Comment
Brands using Twitter

Anyone who knows me or engages with me on Twitter, soon realizes I believe in the power of Twitter.  It has become one of my favorite daily social networking tools.  A surprise considering I started …