Article Archive for August 2008
I found myself at an unexpected veterinary appointment today. We were on time, yet of course this particular vet was running behind as usual.
The tech came in to get my dog for her checkup. I …
In my early days of purchasing, I quickly became aware of the many levels of customer service, and all were not positive experiences.
We began to view suppliers as partners, organizations we wanted to develop relationships, …
What is LinkedIn’s real purpose? It is a social networking platform for making connections, right? Wrong.
Wrong? I was sure surprised to learn I had been using LinkedIn improperly.
Hmmm, that must be the reason they “blocked” …
Yesterday – Old School
When I first got involved in corporate training in the mid-1980’s, content development was King. Big binders were packed with tons of text on every page (often double-sided!) with very little white …
Anyone who knows me or engages with me on Twitter, soon realizes I believe in the power of Twitter. It has become one of my favorite daily social networking tools. A surprise considering I started …


